If I bought my igloohome smart lock from a reseller, who should I approach for warranty issues? igloohome support June 08, 2017 06:31 Updated Follow You should approach your reseller for warranty issues and claims. Related articles I have purchased the igloohome smart lock but now have changed my mind. Can I get a refund? Does the igloohome smart lock come with warranty? How can I get a refund? What does the warranty cover? Are there any hidden costs or annual fees for this product? Comments 0 comments Please sign in to leave a comment.