If you are a guest, your host would have provided you with one of the following methods of entry:
The PIN code is a series of numbers that you can key into the igloohome smart lock. After keying in your PIN, press the # key to unlock (Key icon for Latch Model). Depending on the type of PIN code your host has given you, it may expire. You may also change your code to a custom code depending on the PIN type.
If you have received a Bluetooth Key, you can access it under your igloohome account. Go to Visits under the Menu, and you will be able to view your Bluetooth Key(s). Click on the Bluetooth Key icon to unlock. Make sure that you have a strong Bluetooth and Internet connection on your phone.