I do not have my phone and keys with me. What can I do? igloohome Support October 05, 2017 07:56 Updated Follow You can use your PIN code to unlock your door in the event that you are unable to access the igloohome app. Related articles How many key cards/ key stickers can I add to the Smart Mortise? How do I wake the keypad? Comments 0 comments Article is closed for comments.