If you encounter the error message: "We are unable to change your mobile due to an error. Please try again," you may be trying to change your mobile phone number in your Account information page.
- Please ensure that you have entered your phone number correctly, with the correct country code if needed.
- Please ensure that you are connected to strong Wifi. You may wish to try restarting your router.
If these still do not work, please contact us at email@example.com.